

Member of the Down Association of Canada |
|
| Home → About Us |
The Mattress & Sleep Company is a family business run by Richard Buchfink along with his sons Dylan and Daniel and is based in Edmonton, Alberta.
With a focus primarily on higher quality sleep sets and bedding, including many natural and organic alternatives or solutions with specific medical benefits, The Mattress & Sleep Company is committed to offering unique products, services and advice.
Offering a modern, well-appointed retail showroom, and a full-featured informational website and online store - The Mattress & Sleep Company provides Canadian consumers many ways to interact with our company and the people behind it.
Our industry-leading Sleep Sound Guarantee® offers our customers peace of mind by matching all competitors pricing either before purchase or up to 120 days after purchase.
We invite your family to visit our family and find unique sleep products and solutions that deliver value and sleeping comfort above the ordinary.
You may have noticed an invitation to participate in a short survey on our website. The current invitation rate is approximately 1 in 20 visitors. The feedback we receive from this very brief survey is extremely helpful and has directly resulted in many improvements made not only to our website but also to our policies and procedures.
Rest assured that your comments via our survey are completely anonymous. As this survey is conducted via a certified 3rd party we have no technical way of linking your comments to you personally, unless of course you specifically go out of the way to provide your contact information in the survey.
As a family business your feedback is tremendously important and valuable to us. Here are just a few of the recent comments we've received (both good and bad!)
The fact that prices were actually listed for each product. sometimes pricing is the hardest thing to find when doing research.
The detailed and helpful description of products and services.. we are also glad to see you are members of BBB.
ended up creating more questions for myself which is some ways is probably good
We realize sometimes this might happen. Our preference is too much information vs. not enough!
Interested in Headboard Only but this option wasn't available online.
Yes! We're working on this feature. To do it properly without causing confusion was a tough one but this option is coming soon.
clear picture representation of product - good explanation of shipping and company policy - enjoyable site to browse - nice products
that is Canadian and has eco friendly and organic products; that it offers free shipping within Canada; and that the prices are reasonable.
appreciate the full disclosure of product materials, especially the details. e.g. how many ounces of wool.
Transparceny is very important to us and we try our best to include as many of these finer details as possible.