Member of the Down Association of Canada
Our postal address is
10340 34 Ave NW
Edmonton, AB T6J 7A2
For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible).
We collect only the domain name, but not the e-mail address of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, fax number, payment information (e.g., credit card number and billing address).
The information we collect is used for internal review and improvement and is then discarded.
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, or writing to us at the above address.
If you supply us with your postal address on-line you will only receive the information for which you provided us your address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
With respect to Ad Servers: We use Google Analytics for Display Advertisers. This service allows us to use remarketing advertising online. Third-party vendors, including Google, show our ads on sites across the Internet. Third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to your website. Should you wish to opt out of Google Analytics for Display Advertisers and opt out of customized Google Display Network ads, visit the Ads Preferences Manager. You may also be interested in the Google Analytics Opt-out Browser Add-on.
With respect to Google Site Stats: We deploy Google Site Stats on several pages on this website. This tracking code is used only to determine if a user visited these pages after coming to us via paid marketing methods such as Google AdWords. The Google Site Stats tracking code does not provide us with any user identifiable data of any kind.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address, or writing to us at the above address.
Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, financial information (e.g., credit card account information) that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), contact information (e.g., name, address, phone number) that we maintain about them , a description of information that we maintain about them.Consumers can access this information by e-mailing us at the above address, or writing to us at the above address. Consumers can have this information corrected by sending us e-mail at the above address, writing to us at the above address.
With respect to security: When we transfer and receive certain types of sensitive information such as financial information, we use an SSL certificate to ensure that transmission of any sensitive information is secure.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.
Updated: April 6, 2013