Frequently Asked Questions
Q. Where are your stores located?
Q. Will you remove my old mattress?
A. Yes, we're able to take away your old mattress. This service is offered when we're using our regular delivery trucks. If we're shipping outside of our regular areas, this service is not offered. The good news is that even if you're not in our local delivery area, mattress removal services are easy to find in most places.
Q. Are you owned by or affiliated with any other mattress store?
A. No, we're 100% independent. The Mattress & Sleep Company is 100% owned and operated by Daniel & Dylan Buchfink, born and raised in Alberta.
Q. Where do you deliver?
A. The short answer is that we deliver just about anywhere. Calgary & Edmonton first and foremost as we have stores here. We deliver to every Canadian province every day. Select international countries, too! Detailed information is available on our Shipping Rates, Delivery Times & Where We Deliver page.
Q. Do you keep stock?
A. Our warehouses in Calgary & Edmonton keep on stock many of our mattresses in the most popular sizes. In addition, our stores in Calgary & Edmonton have vacuum packed, rolled mattresses from MLILY, which are available for immediate pick up and loading into virtually any vehicle.
Q. Do you sell a simple metal bed frame?
A. Yes! This is not an item we list online, although each of our stores keep on hand a small quantity of standard metal frames for those who wish to have a modest priced support for their box spring and mattress. These typically cost between $80 and $200 depending on the size of bed and the level of quality desired.