Holiday Hours & Cutoff Times

Winter 2018-2019

The Mattress & Sleep Company has put together some information to help guide through the holiday ordering process to ensure adequate delivery time for Christmas.



Store Hours

The below hours apply to both our Calgary and Edmonton Showrooms, as well as our Toll-Free number, 1-877-750-1212.

The first day for shipping in-stock orders received after Christmas is Thursday the 27th.

  Mountain Time
Monday, December 24th Closed
Tuesday, December 25th Closed
Wednesday, December 26th 10:00 am to 6:00 pm
Thursday, December 27th 10:00 am to 8:00 pm
Friday, December 28th 10:00 am to 8:00 pm
Saturday, December 29th 10:00 am to 6:00 pm
Sunday, December 30th 11:00 am to 5:00 pm
Monday, December 31st 11:00 am to 3:00 pm
Tuesday, January 1st Closed

Standard hours resume on Wednesday, January 2nd.



Holiday Ordering Cutoff Times

We've split up our ordering cutoff times for special order/out-of-stock items and regular stock items. This is to give a better idea of when you would need to place an order by, so that we can have the best chance of meeting a delivery date prior to Christmas. As our website does not offer real time inventory status, we recommend calling to verify availability - Toll Free on 1-877-750-1212.



Regular Stock Items - Last Date to Order for Christmas Delivery

Below are some example cutoff dates for larger centres across Canada, assuming we're shipping via Fedex from our Edmonton location. Orders received prior to 11 am MT generally leave our location the same business day.

Victoria, BCWed, Dec 19 Vancouver, BCThu, Dec 20
Edmonton, ABFri, Dec 23 Calgary, ABFri, Dec 23
Regina, SKThu, Dec 20 Saskatoon, SKThu, Dec 20
Winnipeg, MBWed, Dec 19 Thunder Bay, ONTue, Dec 18
GTA*Wed, Dec 19 Ottawa, ONTue, Dec 18
Montreal, QCMon, Dec 17 Quebec, QCThu, Dec 13
Moncton, NBWed, Dec 12 Halifax, NSWed, Dec 12

* - GTA refers to Toronto, Oshawa, Barrie, Stoney Creek and Kitchener.



Special Order and/or Out of Stock Items - Last Date to Order for Christmas Delivery

Below are some example cutoff dates, broken down by supplier, for special order or out of stock products where you need them to arrive by Christmas.

Abyss & HabidecorMon, Nov 12 Berkeley ErgonomicsTue, Nov 20
Brun de Vian-TiranTue, Nov 20 KontexMon, Nov 12
NaturaMon, Dec 3 - Mon, Dec 10
(depending on distance from Shawinigan, QC)
ObasanMon, Nov 29
(depending on distance from Ottawa, ON)
St Genève Down ProductsMon, Nov 19
(depending on distance from Richmond, BC)
St Genève Bed LinensMon, Nov 12
(depending on distance from Richmond, BC)

The table above is merely a general guideline. We will always endeavour to fill any order in time for Christmas wherever possible. It is always best to discuss your needs with a member of our team, 1-877-750-1212.