Holiday Hours & Cutoff Times

Holiday Shopping Guide - Winter 2016-2017

The Mattress & Sleep Company has put together some information to help guide through the holiday ordering process to ensure adequate delivery time for Christmas.

With Christmas Eve falling on a Saturday this year, shippers all lose one full working day. This will place additional strain on the entire shipping network for all retailers, not just The Mattress & Sleep Co. With this in mind, we recommend placing your order as early as possible to have the best chance of on-time arrival.

Store Hours

The below hours apply to both our Calgary and Edmonton Showrooms, as well as our Toll-Free number, 1-877-750-1212.

The first day for shipping out in-stock Internet Orders received after Christmas is Monday the 28th.

  Mountain Time
Saturday, December 24th 10:00 am to 3:00 pm
Sunday, December 25th Closed
Monday, December 26th 10:00 am to 6:00 pm
Tuesday, December 27th 10:00 am to 8:00 pm
Wednesday, December 28th 10:00 am to 8:00 pm
Thursday, December 29th 10:00 am to 8:00 pm
Friday, December 30th 10:00 am to 8:00 pm
Saturday, December 31st 10:00 am to 3:00 pm
Sunday, January 1st Closed

Standard hours resume on Monday, January 2nd.

Holiday Ordering Cutoff Times

We've split up our ordering cutoff times for special order/out-of-stock items and regular stock items. This is to give a better idea of when you would need to place an order by, so that we can have the best chance of meeting a delivery date prior to Christmas. As our website does not offer real time inventory status, we recommend calling to verify availability - Toll Free on 1-877-750-1212.

Regular Stock Items - Last Date to Order for Christmas Delivery

Below are some example cutoff dates for larger centres across Canada, assuming we're shipping via Fedex from our Edmonton location. Orders must be received prior to 11 am MT to ensure adequate processing time for our regular Fedex pick-up.

Victoria, BCTue, Dec 20 Vancouver, BCWed, Dec 21
Edmonton, ABThu, Dec 22 Calgary, ABThu, Dec 22
Regina, SKTue, Dec 20 Saskatoon, SKTue, Dec 20
Winnipeg, MBTue, Dec 20 Thunder Bay, ONThu, Dec 15
GTA*Tue, Dec 20 Ottawa, ONFri, Dec 16
Montreal, QCMon, Dec 19 Quebec, QCThu, Dec 15
Moncton, NBWed, Dec 14 Halifax, NSWed, Dec 14

* - GTA refers to Toronto, Oshawa, Barrie, Stoney Creek and Kitchener.

Special Order and/or Out of Stock Items - Last Date to Order for Christmas Delivery

Below are some example cutoff dates, broken down by supplier, for special order or out of stock products where you need them to arrive by Christmas.

Abyss & HabidecorTue, Nov 22 Celso de LemosTue, Nov 22
Crescent MoonMon, Dec 5 - Mon, Dec 12
(depending on distance from Kelowna, BC)
Green SleepMon, Nov 28
(to most locations)
NaturaMon, Dec 5 - Mon, Dec 12
(depending on distance from Toronto, ON)
ObasanMon, Dec 5(depending on distance from Ottawa, ON)
St Genève Down ProductsFri, Dec 2 - Mon, Dec 5
(depending on distance from Richmond, BC)
St Genève Bed LinensMon, Nov 28
(depending on distance from Richmond, BC)

Special or out of stock orders for Berkeley Ergonomics, Brun de Vian-Tiran, Copeland Furniture, TEAM 7, Vispring, Wesley Allen or any other brand not listed here have likely already passed.