FAQ Menu


Do you keep mattresses in stock?

Yes! Our warehouses in Calgary, Edmonton & St. Albert stock nearly every mattress model in popular sizes. We offer in-home delivery, or same-day* pick up.

In addition, our stores in CalgaryEdmonton and Sherwood Park stock popular bed in a box mattresses from Hard Bed, Paarizaat and t•masc, which are available for immediate pick up and loading into just about any vehicle.

Our Edmonton store features an attached warehouse with additional on-hand inventory.

* - Subject to availability.

Do you sell a simple metal bed frame?

Yes! This is not an item we list online, although each of our stores keep on hand a small quantity of standard metal frames for those who wish to have a modest priced support for their box spring and mattress. These typically cost between $80 and $200 depending on the size of bed and the level of quality desired.

About Us

Where are your stores located?

We have stores in Calgary, Edmonton and Sherwood Park.

What are your hours of operation?

Our stores in Calgary and Edmonton are open 7 days a week. We are open from 10 am to 5 pm (MT) Monday-Saturday, and 11 am to 5 pm on Sundays and select holidays. Sherwood Park is open 6 days a week (Monday-Saturday), 10 am to 5 pm.

Are you owned by or affiliated with any other company?

No, we're fully independent. The Mattress & Sleep Company is 100% owned and operated by brothers Daniel & Dylan Buchfink.


Where do you deliver?

The short answer is that we deliver just about anywhere. Calgary & Edmonton first and foremost as we have stores here. We deliver to every Canadian province every day.

We deliver internationally, too! Detailed information is available on our Shipping Rates, Delivery Times & Where We Deliver page.

You may also select your country in the top menu to view product pricing and availability in your local market.

Will you remove my old mattress?

Yes, we're able to take away your old mattress. This service is offered for a nominal fee in our local delivery areas.

Will you move my existing furniture?

Within reason, yes. We often move an existing bed to a different room in the same home. So long as the scope of work doesn't involve disassembly, the fee for this service is similar to our mattress removal fee.

For more complicated moves, we must obtain a quote from our delivery partners first.

Will you design my space?

Yes! Although we're not interior designers, our team have a wealth of experience in creating functional, beautiful interiors.

While we're primarily known for our incredible mattresses, The Mattress & Sleep Company offers incredible bath rugs and towels from Abyss, area rugs from Brink & Campman and dining, living and bedroom furniture from TEAM 7.

We have successfully outfitted entire homes with furniture, bath, bedding and mattresses for every room.

Returns, Refunds & Exchanges

What is your return policy?

Please read our Returns, Refunds & Deposits page for full details.

Do you offer a trial period?

The Mattress & Sleep Company is proud to say that we do not sell used mattresses. For this reason, we are unable to accept returns on any used mattress unless of course the reason for return falls under the manufacturer's warranty.

One benefit of many of our mattresses is that they are zippered and modular in design. Virtually every Berkeley Ergonomics and all t•masc mattresses offer the incredible problem-solving feature of having interchangeable and replaceable internal components. This solution allows us to adjust your mattress for comfort, support or even regular wear as time progresses.

By offering modular mattresses, we completely remove the panic of a limited trial period. This approach also better aligns with our belief in sustainability. Your mattress does not need to be thrown away - simply refresh the specific components that are worn or no longer meeting your comfort needs.

Please see The Sleep Sound Guarantee® for more details and then head over to our Zippered Forever Beds™ collection to view our range of problem-solving mattresses.


Do you work with or offer discounts to interior designers?

On a case-by-case basis, yes. Please reach out to a store manager for more details.

Do you work with influencers?

Yes! We are open to working with influencers when it is the right fit. You should have a social media presence that is at least 50% home furnishing content. You must be based in Canada, and you must have at least 50k+ highly engaged English language followers from Canada. Your photography must be clean, modern, beautiful and well lit.

If this sounds like you, please send us a message and we'll get you in touch with our media team.

How do I connect with your buyers?

Please send us a message and we'll get you in touch with our buying team.

Note that we receive dozens of messages each day from manufacturers and distributors and we regret that we are unable to reply to all such messages as we must ensure we're available to help our retail customers.

How do I let you know about a business opportunity?

You may send us a message, however, we receive over 100 such messages each day and regrettably, we're unable to respond to most of these messages.

If you have a marketing idea or opportunity the best time of year to contact us is between December-February.