Large Item Delivery Details
Oversized items including mattresses, electric adjustable beds, furniture or similar require delivery by truck freight. The two types of service for these large items are "curb-side/front door" and "in-home setup."
Deluxe In-Home Setup (Calgary & Edmonton Metropolitan Areas)
As mentioned above, this service is always included for large item orders in our local delivery areas.
The typical in-home setup process includes bringing all items into the room(s) they belong to, where we will then unpack everything and perform any basic assembly such as building a bed frame or attaching a headboard to a frame. When we're done, the delivery crew will remove all unwanted packaging materials.
Our local delivery crews are capable of performing many other services including: moving furniture to a different room, removing an unwanted mattress, taking an existing piece of furniture and delivering it to another residence, and much more. These types of services require a price quotation ahead of delivery time as many of these tasks can be rather time consuming.
Mattress removal is offered at a flat rate of $50. This fee is to ensure the unwanted mattress(es) are disposed of in a responsible manner. This service is only available when our local delivery company is utilized within Alberta.
Large Item Delivery Costs
Calgary & Edmonton Metropolitan Areas - Free
Delivery of all large items is free of charge in our local delivery areas.
Delivery in our local areas is an In-Home Service which includes complete setup and removal of packaging materials by our qualified delivery teams. Removal of existing mattresses and furniture is available upon request, a fee may apply for this service.
Our delivery companies do travel outside our local areas on request. We frequently provide our In-Home Service to customers in locations such as Canmore, Lethbridge, Red Deer, Fort McMurray and of course just about anywhere in Alberta. Please contact us for details as costs can vary.
Elsewhere in Canada - $125 flat-rate
Delivery of large items to areas outside of Calgary & Edmonton is available for a $125 flat-rate fee, with a few exceptions noted on this page.
Delivery to these locations is a basic curb-side truck freight delivery. This usually means the truck has only one driver, and the driver would only be responsible for bringing your order to the back of their truck, where the customer would then take over responsibility of unloading the shipment themselves.
Yukon, Northwest Territories, Nunavut, Newfoundland & Labrador
All shipments which are too large to ship via courier and are destined for the above provinces and territories, are quoted on a case-by-case basis.
TEAM 7 is available for delivery to our local Calgary, Edmonton and Sherwood Park area customers. We will consider orders for TEAM 7 furniture outside of our local areas on a case-by-case basis. Typical freight costs on TEAM 7 start at $800 per cubic metre, with a 1 cubic metre ($800) minimum charge.
Free delivery and in-home setup in our local Calgary & Edmonton delivery areas. Room must be empty and ready for our team to assemble the bed. Extra fees apply if moving existing mattresses or furniture.
We no longer deliver Wesley Allen outside of our local areas.
Curb/Front Door Delivery
In areas where deluxe in-home setup is unavailable or where the customer has chosen not to receive this service, we'll perform a basic "curb/front door" delivery. Delivery to these locations is a basic curb-side truck freight delivery. This usually means the truck has only one driver, and the driver would only be responsible for bringing your order to the back of their truck, where the customer would then take over responsibility of unloading the shipment themselves.
Because the level of service varies with this type of delivery, you must have two healthy, capable adults whom are comfortable with the physical work involved in handling larger items such as a mattress or furniture. High quality mattresses can easily weigh 150-200 lbs (or more), so we do recommend considering this prior to placing your order. A member of our team will be delighted to discuss these details with you.
Remote Location & Freight Depot Deliveries
This type of service is only used as a "last-resort." Because Canada is such a beautiful, gigantic country with a relatively small population, there are many remote locations where trucks may not go as often, or at all. And even when they do go there, they might charge extreme amounts of money to do so. In the event that we find ourselves in this position, we promise to clearly communicate the logistical challenges with you, and to work with you to come up with a solution. The nearest freight depot is sometimes the most economical option.
Rest assured, we do have the capabilities to ship an order just about anywhere. In fact, we once flew a mattress from the Edmonton International Airport to Cambridge Bay, Nunavut via a small cargo plane! We've shipped to Europe, Mexico, the Caribbean, Australia, Asia and Africa. Anything is possible.